Collector FAQ
Do you do commission pieces?Â
While I don't currently offer commissioned work, I dedicate my energy into creating a diverse collection of art that can resonates with many individuals while still aligning with my own artistic vision. I warmly invite you to explore the diverse artworks I've passionately created since each piece tells its own story and has the potential to resonate with you in a very personal and unique way.
Do You Ship Worldwide?
We are delighted to offer worldwide shipping for all our original paintings and prints. Should your address not be accepted at checkout, please contact us and we will try to find a solution.
Orders are dispatched within 3-5 working days.
You will receive a tracking number via email upon dispatch. All shipments are made using the most efficient and cost effective shipping route.
We take great pride in ensuring that your artwork reaches you safely and promptly. We collaborate with reputable courier services, guaranteeing that your order receives the utmost care and attention throughout the shipping process. Each product is meticulously packaged to protect its integrity, so it arrives at your doorstep in pristine condition. Our goal is to provide you with a seamless and delightful experience, from the moment you place your order to the joyous unboxing of your cherished artwork.
What is the cost of shipping?
Limited Edition Prints
The shipping cost for prints depends on whether you are buying just the print or the framed version. However, this cost remains consistent regardless of your location. Below, we have listed the shipping rates for each option:
Print only: $25 USD (DHL worldwide express shipping)
Framed Print & Stretched Canvas:
$50 USD (DHL worldwide express shipping)
Originals:
We offer free worldwide shipping for all original pieces.
What Is The Best Way To Contact You?
To ensure that we can promptly address any collaboration proposals or inquiries about your purchase, we kindly request that you use the contact page to reach out to us. We receive a high volume of direct messages on our social media platforms, and there is a possibility that your message might get overlooked.
By utilizing the contact page, we can streamline the communication process for V's team, enabling us to respond to you swiftly and efficiently. Our aim is to make the experience as seamless as possible, and we look forward to connecting with you soon.
How will I receive my piece?
We take great pride in our meticulous packaging and shipping processes. Whether you're purchasing prints or originals, we prioritize the safe delivery of your artwork while also minimizing our environmental impact.
For prints, your package will include a 'Letter to Buyer' and a 'Certificate of Authenticity.' We have carefully chosen packaging materials that strike a balance between protecting your artwork and reducing harm to the environment. We keep the use of plastics to a minimum, and all packaging materials are sourced sustainably, utilising a combination of recycled, recyclable, or biodegradable materials. Our commitment to being carbon neutral further drives our efforts to make environmentally conscious choices.
When it comes to shipping original pieces, we use PACK & SEND Australia, the country's leading and most recognized parcel courier and freight delivery reseller. Their expertise in handling artwork ensures that your original piece is professionally packed and delivered with the utmost care.
By prioritising the safety of your artwork, we strive to provide you with a delightful experience from the moment you receive your package.
Who does v? print her prints with?
We are proud to collaborate with The Print Space, based in London, UK, for all paper print orders. The Print Space is renowned for providing exceptional dropshipping solutions tailored to artists, ensuring a seamless experience for both artists and customers. Their commitment to archival quality guarantees that your prints maintain their integrity over time, allowing you to share your art with confidence. Moreover, The Print Space's dedication to customer service ensures that every interaction is handled with care and professionalism. We are delighted to partner with The Print Space to bring you the highest quality prints and a remarkable customer experience.
Artist FAQ
What's v?'s name?
Vanessa, but for the purpose of her artist identity, she goes by 'v?' or 'V' Pronounced simply as "vee".
Please respect her wishes to be recognised as 'v?' when referring to her art in an educational/professional setting.
What medium does v? paint with?
v? almost always works with Acrylic paint and water. She will often experiment with an addition of mixed media such as oil pastels, pencil, moulding paste and spray paint.
Did v? go to Art school?
No. v? is self-taught and has been painting ever since she was a toddler. She was actually going to become a psychologist as she majored in Psychology and Philosophy at university!